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Latest insights, learnings and news on Inbound, HubSpot and Digital Transformation.
In short, the answer is yes. The HubSpot Service Hub brings all your customer service data and
Excellent customer service creates excellent customer experiences. And these days, customer
In this blog, we discuss how our Customer Service Ticket Portal is an extension for HubSpot’s
In the age of digital transformation, customer satisfaction has a direct and measurable effect on
In this blog post we discuss the elements to consider as we enter the age of customer self-service.
At Grow With Inbound 2020, Taryn Reyneke of Huble Digital hosted a panel discussion with Corrie
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At Huble Digital, we’ve developed the perfect solution to help companies improve their customer
Did you know consumers read an average of 10 online reviews before trusting a company? Or, a
In today's world, customers aren't willing to spend hours on the phone to customer service teams.
In this blog post, Tasneem Rossouw, Digital Copywriter at Huble Digital, explains why a customer
In this blog post, Nic Franklin, Account Manager at Huble Digital, explores how you can grow from
In this blog post, Garth Pedersen, Head of Consulting at Huble Digital, looks at why the user
In this blog post, Scott Murcott, Copywriter at Huble Digital, runs through how you can use the
In this blog post, Stanley Munashe, Account Manager at Huble Digital, explains why customer service
This past weekend was my 20-year school reunion and so a maths equation in the title seemed
In this blog, Jared Van Wyk, UI Designer at Huble Digital, provides an analysis of the best graphic
In this blog, Rianna Enahoro, Account Executive at Huble Digital, explains how using chatbots on
How to create content that attracts the right customers Time’s in short supply these days and
By their nature, technology firms will have an engineering team that is responsible for improving
Our CSO, Daryn Smith, commonly speaks about company culture and how many companies leave it to
The smallest interaction can have the biggest effect. While a positive brand experience can result
When I started brainstorming this post, I tried to make a list of all the things companies leave to
Email is horrible! It keeps us constantly connected, I personally open my eyes in the morning and
Customer experience (CX) is it the new buzz word? There isn’t a company big or small that I visit
“A considered purchase is characterised by a complex buying decision with a high degree of
If you haven’t moved over to an agile retainer already, you’re missing out on a simpler, more
In this blog, Huble Digital discusses why the importance of design and how the look of a content
In this blog, Aaron Carpenter, Senior Editor at Huble Digital, explains how removing friction from
In this blog, Jon Brown, Senior PR Account Manager at Huble Digital, explains why a website might
In this blog, Matthew Creswick, Group Marketing Director at Huble Digital, highlights five ways
In this blog, Karoline Hasch, HubSpot Account Manager at Huble Digital, explains the seven best
In this blog, Matthew Creswick, Group Marketing Director at Huble Digital, discusses his experience
In this blog post, Matthew Creswick, Global Marketing Director at Huble Digital, goes through some
In this blog we explain why adding personality to your website can help to attract, engage and
In this blog, Matthew Creswick, Group Marketing Director at Huble Digital, points out 10 things
Creating a website has never been easier. Open-source content management systems like WordPress and
Customers today have ever increasing expectations of brands and businesses in both B2C and B2B;
This blog was first published in February 2015 and has been updated in October 2018. Are you
Not all of your website visitors will navigate to your website’s resources page – and if you want
While the principal purpose of your “customer service” team is to prioritise customer happiness,
In 1995, if a potential customer of yours wanted to find out some more information about your
At the top of every business agenda – especially in the B2B world – should be lead generation and
In the second part of this three-part blog series, we discussed your business’ website design and
In the first part of this three-part blog series, we highlighted the importance of optimising your
New business acquisition has changed considerably. The digital-first world we live in has given
Remember when checking train times required opening an A3 timetable which folded neatly away in
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