Is the HubSpot Service Hub good enough for enterprise-scale companies?
In short, the answer is yes. The HubSpot Service Hub brings all your customer service data and
How to create tickets in HubSpot & help clients self-serve
Excellent customer service creates excellent customer experiences. And these days, customer
What is a B2B customer service ticket portal?
In this blog, we discuss how our Customer Service Ticket Portal is an extension for HubSpot’s
Huble Digital’s customer service ticket portal is live!
In the age of digital transformation, customer satisfaction has a direct and measurable effect on
Why HubSpot Service Hub B2B clients need a customer self-service portal
In this blog post we discuss the elements to consider as we enter the age of customer self-service.
Panel discussion: What’s to come for HubSpot Service Hub
At Grow With Inbound 2020, Taryn Reyneke of Huble Digital hosted a panel discussion with Corrie
Increase customer satisfaction with the HubSpot Customer Service Ticket Portal
At Huble Digital, we’ve developed the perfect solution to help companies improve their customer
Why customer reviews are important (and how to get them)
Did you know consumers read an average of 10 online reviews before trusting a company? Or, a
The importance of creating self-solve content & strategies for customers
In today's world, customers aren't willing to spend hours on the phone to customer service teams.
Why Customer Support Strategy Trumps Customer Support Tactics
In this blog post, Tasneem Rossouw, Digital Copywriter at Huble Digital, explains why a customer
Why customer service is different in the information age
In this blog post, Nic Franklin, Account Manager at Huble Digital, explores how you can grow from
Will knowledge base software mean the death of the user manual?
In this blog post, Garth Pedersen, Head of Consulting at Huble Digital, looks at why the user
Does HubSpot Service Hub deliver its promise of superb customer care?
In this blog post, Scott Murcott, Copywriter at Huble Digital, runs through how you can use the
Four Companies That Are Nailing Digital Customer Service
In this blog post, Stanley Munashe, Account Manager at Huble Digital, explains why customer service
Customer happiness squared equals growth to infinity
This past weekend was my 20-year school reunion and so a maths equation in the title seemed
Best graphic design software packages & tools to use at home
In this blog, Jared Van Wyk, UI Designer at Huble Digital, provides an analysis of the best graphic
How do chatbots benefit the user experience?
In this blog, Rianna Enahoro, Account Executive at Huble Digital, explains how using chatbots on
Creating content that helps your customers self-solve
How to create content that attracts the right customers Time’s in short supply these days and
Boost NPS & leads by integrating Support teams with Engineering teams
By their nature, technology firms will have an engineering team that is responsible for improving
Why Company Perks Are More Than Just Gimmicks
Our CSO, Daryn Smith, commonly speaks about company culture and how many companies leave it to
How The Butterfly Effect Can Make (Or Break) Your CX
The smallest interaction can have the biggest effect. While a positive brand experience can result
What Can A Company Leave To Chance?
When I started brainstorming this post, I tried to make a list of all the things companies leave to
How to stop using email in your company
Email is horrible! It keeps us constantly connected, I personally open my eyes in the morning and
Roadblocks to improving customer experience resulting in increased spend
Customer experience (CX) is it the new buzz word? There isn’t a company big or small that I visit
'Considered purchase' products and why I love the marketing behind them
“A considered purchase is characterised by a complex buying decision with a high degree of
How to build a retainer that focuses on customer experience
If you haven’t moved over to an agile retainer already, you’re missing out on a simpler, more
The importance of design: does the look of content matter?
In this blog, Huble Digital discusses why the importance of design and how the look of a content
Removing friction from the customer experience
In this blog, Aaron Carpenter, Senior Editor at Huble Digital, explains how removing friction from
Why your website isn't generating leads
In this blog, Jon Brown, Senior PR Account Manager at Huble Digital, explains why a website might
Five ways you are destroying trust on your website
In this blog, Matthew Creswick, Group Marketing Director at Huble Digital, highlights five ways
The seven best B2B website design practices
In this blog, Karoline Hasch, HubSpot Account Manager at Huble Digital, explains the seven best
Six ways Monzo provides an excellent customer experience
In this blog, Matthew Creswick, Group Marketing Director at Huble Digital, discusses his experience
The five worst B2B website practices of 2019
In this blog post, Matthew Creswick, Global Marketing Director at Huble Digital, goes through some
Why you should add personality to your B2B website
In this blog we explain why adding personality to your website can help to attract, engage and
Ten things your homepage must have
In this blog, Matthew Creswick, Group Marketing Director at Huble Digital, points out 10 things
A faster and easier way to build a lead-generating website
Creating a website has never been easier. Open-source content management systems like WordPress and
B2B website personalisation: the next big thing!
Customers today have ever increasing expectations of brands and businesses in both B2C and B2B;
Our 10 top tips for designing an eBook
This blog was first published in February 2015 and has been updated in October 2018. Are you
Where should you place HubSpot CTAs on your website?
Not all of your website visitors will navigate to your website’s resources page – and if you want
How to improve your customer service with the HubSpot Service Hub
While the principal purpose of your “customer service” team is to prioritise customer happiness,
You already employ a VP of Marketing & Sales. Their name is your website.
In 1995, if a potential customer of yours wanted to find out some more information about your
Attract -> Convert. How can your website generate leads?
At the top of every business agenda – especially in the B2B world – should be lead generation and
Four ways to improve your website
In the second part of this three-part blog series, we discussed your business’ website design and
How can the design of your website help to improve lead generation?
In the first part of this three-part blog series, we highlighted the importance of optimising your
How to generate B2B sales leads via your website
New business acquisition has changed considerably. The digital-first world we live in has given
