Is HubSpot right for you? Are you using it to its full potential?
Is HubSpot right for you? Are you using it to its full potential?
Is your tech effectively supporting your sales, marketing and service?
Is your tech effectively supporting your sales, marketing and service?
Sign up for a review of the technology and services related to sales, marketing, service
Sign up for a review of the technology and services related to sales, marketing, service
Know before you invest too much time or money.
Know before you invest too much time or money.
We’re always looking for ambitious businesses who understand the world is changing, and are driven to adapt and thrive. Take the next step and book a call with our team.
We’re always looking for ambitious businesses who understand the world is changing, and are driven to adapt and thrive. Take the next step and book a call with our team.
Are you a motivated individual, looking to challenge yourself and make a positive impact on the business world? Take a look at our vacancies.
Are you a motivated individual, looking to challenge yourself and make a positive impact on the business world? Take a look at our vacancies.
By their nature, technology firms will have an engineering team that is responsible for improving their existing technology, as well as maintaining it. These firms will also have a support or help desk on-hand to field issues from their customer base. A percentage of these issues are bugs in the technology that need to be fixed by the engineering team, while the rest are user-related.
These two teams are integral to the growth of a technology firm. Here’s why:
From a marketing perspective, companies can buy leads through paid media sources such as Google AdWords. But there is an upward trajectory of how much this will cost a firm.
It also takes constant creation of valuable content for a firm’s website to start ranking higher for more search terms. But to create high quality content on a consistent basis is not cheap either. One solution is a medium- to long-term strategy that gets existing customers to refer new customers, while retaining those existing customers. This means that integrating customer experience (CX) into marketing is critical.
Here are a few tactics that can be implemented to achieve this:
If you are a firm that has an engineering team and a support team and want to chat about integrating customer experience into marketing through technology, schedule a meeting with Daryn here.
The international support you need, whenever you need it.
In today's digital world, customer experience (CX) is more important than ever. It's no longer good
This blog was first published in February 2015 and has been updated in October 2018. Are you
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