As the CRM & Ops Hub Consultant you will work with the Development, Marketing, Sales and Service Consulting teams to define architecture and scope solutions for prospects and clients while also producing Statement of Work(s) and required documentation that the team can execute against.
You will need to understand the Client's current organisation structure and technology stack. This could be through analysis of data, workshops with clients, or independent research.
You will be responsible for three key performance areas:
1. Training: Training on the solutions to internal staff and clients and ensuring we are certified in key technology partners
2. Technology Integrations: Work closely with the client, our back-end developers and CTO to uncover and define goals and objectives from all parties, deep dives with the client and client meetings, mapping and logic defining, defining scenarios and testing integrations
3. Perform technology audits: Analyse and provide recommendations on how clients can follow their technology best practice, Feed into the technology audit template and process and help define and improve it as tech releases new features, Ensure junior team members understand how to use the template and are helping to identify opportunities with existing clients as well as opportunities with new and past clients
At least 3-5 years in Data Analytics, 2+ years of HubSpot use (or similar CRM platform) 3+ years experience in a digital/technical agency/consultancy in a consulting/specialist role working with clients throughout the whole process (consulting, solution building, implementation and training)
Relevant Tertiary qualification (i.e. Computer Science, A BComm Honours, BBusSci, Masters in Business). Be fully certified in HubSpot 1 & 2 as well as 3 other HubSpot certifications.
Excellent command of English, with exceptional writing and communication skills, strong business acumen with an ability to present your work and articulate succinctly. Adept at high-level client presentations
Ability to read and understand technical documentation. A strong understanding of networks, databases and technology and experience working with big data. Experience with integrating systems, leveraging APIs, or custom-built.
Passion for solving for the customer and enjoy evaluating and analysing data and business processes.
An interest in and understanding of project management techniques and computing systems.
The team here at Huble are amazing, I consider myself incredibly lucky to get to work every day with such an amazingly talented, thoughtful, fun and hardworking bunch of people. I am hugely proud of the journey we have been on as a business but more importantly of the awesome talent we have been able to develop and nurture along the way.
My time at Huble has been great! Each day is exciting with new challenges. The vibe throughout the company is super kind, everyone is enthusiastic and helpful. I really enjoy working here.
I love being a part of a global team and working with such incredibly talented people. I am continually impressed with how this team is able to solve complex challenges for our clients. Despite the fact that we are spread out across the world and in different timezones, we’re still able to connect with one another, and Huble has a way of making you feel like family.